August 13, 2018

Earlier this month, I had the pleasure of facilitating some focus groups for a client in Michigan. One of the participants stopped me after her focus group and simply said "Thank you for listening" before continuing on her way. 

I could see in h...

August 6, 2018

"I wish they would have told me!" 

It's the number one thing I hear from leaders when their best employees leave the company. My response is always the same.

"Did you ask?"

More times than not, I get a sheepish smile in return.

"I guess I never did..." 

Bingo.

When is the la...

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